Grafana On Call Webhook - WorldVisa knowledge center

The Grafana On Call Webhook provider sends the Chat step’s content to a subscriber’s Grafana webhook destination. Use it for operational alerts that belong in an on-call workflow.

Configure the integration

Open the Integration Store and select Grafana On Call Webhook under Chat. The integration can store an Alert UID, title, image URL, alert state, and external link. The Chat step body becomes the alert’s message field.

Register a destination

Create the subscriber first, then register a generic webhook endpoint on the Grafana integration. Use the integration identifier from your saved configuration.

curl -X POST "${WV_API_URL}/v1/channel-endpoints" \
  -H "Authorization: ApiKey ${WV_API_KEY}" \
  -H 'Content-Type: application/json' \
  -d '{
    "type": "webhook",
    "subscriberId": "on-call-staff-123",
    "integrationIdentifier": "grafana-operations",
    "endpoint": { "url": "https://example.grafana.net/integrations/v1/formatted_webhook/example-token/" }
  }'

Treat the webhook URL as a secret and register it from your backend.

Send and inspect the alert

Add a Chat step, write the alert message, and trigger the workflow for the registered subscriber. WorldVisa sends the configured alert fields and rendered message to the webhook. Use the Activity Feed to inspect delivery failures.

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