Sign in for the first time
1
Ask for an invitation
Share your work email with the person managing access for your organization. They choose a staff role when sending the invitation. For Console work, ask them to check that your assigned roles include Console access.
2
Open your invitation email
Follow the invitation link and complete the account setup shown there. Use the email address that received the invitation so your account can be connected to the correct staff record.
3
Open WorldVisa Console
Sign in with your invited account. The Console sign-in page has no public sign-up option. If you already completed an invitation through another WorldVisa portal, use that same account.
4
Check your organization
Confirm the organization shown in the sidebar before working on workflows or integrations. If you belong to several organizations, select the one you intend to work in.
Access after sign-in
Signing in confirms your identity. Your organization membership and staff roles determine what you can open and change.
A secondary role can add permissions to your primary role. Read Team and members before requesting additional access.
Account and security settings
Open Settings > Account to view your account settings and the Security section. Use the controls available for your account to manage your sign-in details and security settings.Sign-in options depend on the authentication configuration for your WorldVisa deployment. Follow the options shown on your sign-in screen.
If you cannot get in
I have not received an invitation
I have not received an invitation
Ask the sender to check your email address and the pending invitation. Check your inbox and spam folder. If the email address was wrong, the sender can revoke that invitation and send a new one to the correct address.
My invitation link no longer works
My invitation link no longer works
Ask the person who invited you to review the pending invitation and send a new invitation if needed. Do not create a second staff record with a different email to work around the problem.
My organization is missing
My organization is missing
Confirm that you signed in with the invited email and completed the invitation. Ask your administrator to check your membership in the intended organization.
Related guides
Organizations
Check your active organization and switch between memberships.
Team and members
Invite colleagues and understand staff roles and responsibilities.