Build notification workflows
Choose delivery channels, write message content, and configure conditions and timing in the workflow editor.
Connect delivery providers
Connect email, SMS, push, and chat providers for the environment you are working in.
Why use WorldVisa Console?
Keep notification logic in one place
Your application decides when an event happens and who needs to know. A workflow defines how to notify them. This gives you one place to maintain message templates and delivery steps across applications.Bring notifications into your application
The Inbox component displays in-app notifications for the signed-in subscriber. Users can read messages, follow their actions, and manage notification preferences from your application. An in-app message and an email can belong to the same workflow, so you can build a connected experience across both channels.Choose the right channels for each event
Workflows support in-app, email, SMS, push, and chat steps. Connect an enabled provider for each external channel you need, then configure the message content and conditions for that step.Control timing and notification volume
Use delays to wait before the next step, digests to collect related events, and throttling to limit repeated notifications. Conditions let you decide whether a step should run based on the available data.Test changes in the right environment
Workflows, subscribers, and provider credentials are scoped to an environment. Check your environment before testing so test messages reach the intended recipients.Understand what happened after sending
Use the Activity Feed to inspect workflow runs, individual steps, and delivery errors. When a message does not arrive, start with the run rather than guessing which part failed.Common use cases
Transactional notifications
Notify someone about an event that needs their attention, such as a lead assignment, a payment update, or an upcoming meeting. Pass the relevant details and destination link in the event payload.In-app updates
Show notifications inside a WorldVisa portal so users can return to the relevant record from the Inbox.Reminders and follow-ups
Add a delay before a reminder and use conditions to decide whether it is still needed. Your application supplies the event data; the workflow applies the configured delivery logic.Digests and team alerts
Collect related updates into a digest, or send an operational alert to a configured Slack or Microsoft Teams destination.Next steps
How WorldVisa Console works
Follow an event from your application through a workflow to the recipient.
Create your first workflow
Set up a workflow and test a notification.
Frequently asked questions
Is WorldVisa Console the CRM?
Is WorldVisa Console the CRM?
The CRM is a staff application. WorldVisa Console manages the notification workflows and delivery integrations that applications can use. CRM features such as lead assignments are examples of events that can trigger those workflows.
Which channels can I use?
Which channels can I use?
You can configure in-app, email, SMS, push, and chat steps. External delivery requires an active provider integration and the recipient details needed by that provider. See the provider guides for the integrations covered here.
Does creating a workflow send notifications immediately?
Does creating a workflow send notifications immediately?
Creating a workflow defines its steps. A notification run begins when you trigger it from your application or use the workflow’s test controls. Check the selected environment and recipient before sending a test.